Arrows pointing to Dr. Brian Nový's headshot.

Coming to Annual Session 2024

Dr. Nový makes learning an adventure. Offering two courses on Thursday.

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Dr. Jose-Luis Ruiz is sharing their passion for minimally invasive bonded bridges

Coming to Annual Session 2024

Get a better understanding of adhesive and bonded fix prosthesis!

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Dr. Ashleigh Briody with arrows and verbiage about her appearance at AS24

Coming to Annual Session 2024

Dr. Briody brings a passion for oral pathology. Offering a two-part course on Thursday.

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Amol grows dental practices so that the owners can achieve their dreams. Is he a magical wizard for good?

Coming to Annual Session 2024

Amol knows how to grow your business! Can you afford to miss this class?

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Image of Marko Vujicic and arrows suggesting that you come see the future with Marko through dental trends and predictions based on data

Coming to Annual Session 2024

Chief Economist for ADA's Health Policy Institute. It's like having a crystal ball for dentistry!

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Dr. Sarat for pediatric dentists

Idaho Soc. of Pediatric Dentistry (ISPD)

From Pathophysiology to Rescue - Respiratory Depression and Distress in Procedural Sedation

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20 Wins in 2023

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Welcome to the Idaho State Dental Association!

The ISDA represents more than 70% of Idaho dental professionals who have joined us in membership. We are a constituent of the American Dental Association (ADA), the professional organization of dentists throughout the U.S. who are dedicated to providing the best care for their patients. 

Vision Statement:

Empowering the dental profession to achieve optimal health for all Idahoans.

Mission Statement:

Help Idaho dentists succeed and support the advancement of the health of the public.

Upcoming events

NIC 2024

Making The Team: Hiring, Culture, Professionalism, Productivity - North Idaho Conference 2024

  • Fri, Mar 01, 2024 | 8:00 AM - Fri, Mar 01, 2024 | 4:00 PM
  • Location: Silver Mountain Resort
  • Directions

Bring your team AND your family!

This location provides a perfect venue for a team-building, CE-boosting excursion, or maybe a weekend getaway for you and your family! Friday's speaker will energize and inspire your team. After the conference, blow off steam by hitting the slopes, tubing, roasting marshmallows by the fire pit, or having fun at the indoor water park. There's fun for all ages!!
Online registration closes THIS WEEKEND- secure your spot today!

Making The Team: Hiring, Culture, Professionalism, Productivity

6 CE
Laura Nelson, BS, MS, FAADOM
Front Office Rocks founder
March 2024
8am- 4pm
Silver Mountain Resort Kellogg, ID
Online registration ends THIS WEEKEND!
Registration form
Event Website
Exhibit Hall

Course Description:

To take your practice to the next level, well-defined systems and proper training must be in place. When team members understand the ‘why’ behind ‘what’ they are asked to do, the practice runs more efficiently and smoothly. In this course, you will learn the communication skills and procedures that create the ultimate customer service experience for your patients. You also learn how to handle common scheduling issues - reduce cancellations/no-shows, set production goals, maximize treatment coverage, and increase case acceptance. Ultimately experiencing a happier, higher producing team that will improve and master the essential systems to make the practice & the team rock!


• Define your WHY and remember your PURPOSE.
• Explain the business cycle and the importance of customer service in the dental office.
• Recognize how to become an active listener.
• Discuss the key to case acceptance by breaking down and analyzing the buying cycle.
• Identify and apply solutions to common appointment scheduling problems.
• Distinguish the difference between being proactive and reactive to practice issues.